Refund policy

 

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REFUND POLICY

Because each piece is handcrafted and often one of a kind, all sales are final. I don't offer refunds.

If something isn't right, store credit is available on a case-by-case basis — just reach out within 7 days of delivery.

If your piece arrives damaged, contact me within 48 hours with photos of the item and packaging. Depending on the damage, I'll assess whether a repair is possible. Shipping costs for returns due to damage will be covered.

Gemstones are natural materials. Inclusions, color variation, and slight asymmetry are part of what makes each stone unique — not defects. Please keep this in mind when ordering.