FAQ

Frequently Asked Questions

What does 'one of a kind' mean?

Every piece I make is truly one of a kind. I work with natural gemstones — no two stones are identical — and I handcraft each setting individually. Once a piece sells, it's gone. I may make something similar in the future, but never an exact duplicate. If you love something, don't wait.

What materials do you use?

I work primarily in sterling silver and jewelers brass. All gemstones are genuine — I don't use synthetic or lab-created stones unless explicitly stated. You'll find turquoise, opal, malachite, lapis lazuli, agate, obsidian, moonstone, and more throughout my collections.

What are natural inclusions?

Gemstones are natural materials formed over thousands of years. Inclusions, color variation, matrix patterns, and slight asymmetry are part of what makes each stone unique — they're not defects, they're character. I photograph my work as accurately as possible, but every stone has its own personality. Please keep this in mind when ordering.

How do I find my ring size?

Check out my Ring Size Guide for two easy at-home measuring methods and a full US size chart. Still unsure? Send me a message before ordering and I'll help you figure it out.

Do you accept custom orders?

I'm not currently accepting custom orders. My focus right now is on growing my ready-to-wear collections so more pieces are available to more people. Keep an eye on new arrivals — and if you're a wholesale buyer or collaborator, visit my Wholesale & Collaborations page.

How long does shipping take?

Most orders ship within 2–5 business days. I'm a one-woman studio, so every order gets my personal attention before it goes out the door. US orders ship free. See my full Shipping & Returns page for rates and international details.

Do you offer refunds?

All sales are final — each piece is handcrafted and often one of a kind. If something isn't right, I offer store credit on a case-by-case basis within 7 days of delivery. If your piece arrives damaged, contact me within 48 hours with photos and I'll make it right. See my full Returns policy for details.

How do I care for my jewelry?

Visit my Care Instructions page for a full guide on keeping your sterling silver, brass, and gemstone pieces looking their best.

Do you offer gift packaging?

Every order is packaged with care. If you're giving a piece as a gift and need something extra special, just leave a note at checkout and I'll do my best to make it feel like an occasion.